Legal

Terms of Service

Last updated: 17 June 2026

DRAFT — pending legal review

This is placeholder text and is not legal advice. It has not been reviewed by a qualified person and must be replaced with approved terms before FollowUp is offered to real customers.

1. Agreement

Placeholder: by using FollowUp you would agree to these terms. If you use the service on behalf of a business, you confirm you are authorised to bind that business.

2. The service

Placeholder: FollowUp provides automated lead follow-up messaging across email and SMS/WhatsApp channels you configure. Availability and features may change over time.

3. Acceptable use

Placeholder: you must only contact people you are legally entitled to contact, comply with applicable messaging and privacy laws (including POPIA), and honour opt-out requests. You may not use the service for unlawful, deceptive, or abusive messaging.

4. Your content and data

Placeholder: you retain ownership of the lead data and message content you provide. You grant us the permissions needed to operate the service on your behalf.

5. Fees

Placeholder: paid plans are billed as described at sign-up. Pricing, where shown, is indicative until final commercial terms are published.

6. Disclaimers and liability

Placeholder: the service is provided “as is” without warranties to the extent permitted by law. Liability limitations will be defined in the final reviewed terms.

7. Termination

Placeholder: either party may end the agreement as described in the final terms. We may suspend access for breach of the acceptable-use rules.

8. Contact

Placeholder: questions about these terms can be directed to the contact address published before launch.

This document is a template placeholder. It does not constitute legal advice and must be reviewed and finalised by a qualified person before use.